OFG Bancorp announced its Oriental Bank has launched My Payments (Mis Pagos), an online service that eliminates the need for loan customers to physically stand in line at a bank.
The new service enables the payment of auto, personal, mortgage or commercial loans from funds at checking or savings accounts, or from credit cards, from any other bank.
Similar to banks in Puerto Rico and the US, Oriental loan customers at times have their primary accounts or credit cards at other institutions. This necessitates mailing a check or standing in line in a branch to make payment “With My Payments, however, our retail customers and commercial clients can pay their loans quickly and easily from the comfort of their home or office,” said Ganesh Kumar, SEVP & Chief Operating Officer and Head of Retail Banking.
“Oriental’s slogan is Live the Difference – Vive la Diferencia. My Payments is just another in a long series of examples how we are using online and mobile technology to do things differently and make life better for our customers,” added Kumar.
Through the years, Oriental has implemented a number of digital banking innovations in Puerto Rico, resulting in an expanding customer base, according to the company. Such innovations include FOTOdepósito, People Pay, Cardless Cash on ATMs, MyStatus loan application tracking, branch appointment scheduling, a mobile consumer loan app, and Interactive Teller Machines.
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